Your Story Remains Yours
Respecting Your Privacy
At RONYA, we value the trust placed in us by every client. Protecting your personal information is an essential part of our commitment to providing a secure, transparent, and exceptional experience.
This Privacy Policy explains how RONYA collects, uses, protects, and manages your personal information when you visit our website, create an account, place an order, or interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
To provide our services and complete your purchases, we may collect certain personal information, including:
• Name and contact details.
• Email address and phone number.
• Billing and shipping information.
• Account information if you choose to create an account.
• Order history and purchase details.
• Communication records when you contact us.
We only collect information that is necessary to provide our services, process orders, improve our website experience, and maintain communication with our clients.
RONYA may use your personal information for the following purposes:
• Processing and fulfilling your orders.
• Providing shipping and delivery services.
• Managing warranty and Lifetime Care services.
• Responding to your inquiries and requests.
• Improving our website, services, and client experience.
• Maintaining security and preventing fraudulent activities.
• Complying with applicable legal obligations.
Your personal information is used only for legitimate business purposes and is never sold or rented to third parties.
Customers may purchase RONYA creations with or without creating an account.
If you choose to create an account, we may store your account details to provide a more convenient purchasing experience, including access to order history and account-related services.
You are responsible for maintaining the confidentiality of your account information.
Payments made through our website are processed securely through trusted third-party payment providers.
RONYA does not directly store or have access to your complete payment card details.
Payment providers process your information according to their own privacy policies and applicable security standards.
Our website uses cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used for:
• Maintaining shopping cart functionality.
• Remembering user preferences.
• Supporting account-related features.
• Understanding website performance and visitor behavior.
RONYA uses Google Analytics to collect anonymous information about website usage, such as visitor activity, pages viewed, and general website performance.
This information helps us improve our website experience and better understand how visitors interact with our services.
RONYA may work with trusted third-party service providers necessary for operating our website and fulfilling client services.
These may include:
• Payment processing providers.
• Shipping and delivery partners.
• Website hosting providers.
• Analytics services such as Google Analytics.
These providers may access personal information only when necessary to perform their services and are expected to handle such information securely.
RONYA does not sell, trade, or share personal information for commercial purposes.
RONYA takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Our website uses secure technologies designed to protect information transmitted through our services.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
As an international brand serving clients across borders, your personal information may be processed or stored in countries other than your own.
Where required, RONYA takes appropriate measures to ensure that personal information receives suitable protection in accordance with applicable privacy laws.
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
• The right to access your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information where applicable.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
For individuals protected under the General Data Protection Regulation (GDPR), RONYA respects applicable rights relating to personal data protection and privacy.
Residents of certain U.S. states, including California, may also have additional privacy rights under applicable state laws.
RONYA retains personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain appropriate business records.
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
RONYA’s website is intended for general audiences.
We do not knowingly collect personal information from children without appropriate consent where required by applicable laws.
If you believe that personal information has been provided to us improperly, please contact us so that we can take appropriate action.
RONYA may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updates will be published on this page.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
RONYA LLC
Yerevan, Armenia
Email: info@ronyaleather.com